MSBI : BI # 18: Business Intelligence – Tools & Theory # 10: Business Intelligence Types #3 – The Enterprise Business Intelligence & Information Workers

Hi Geeks,

This post is part of Series Business Intelligence – Tools & Theory

Currently running topic for this series is listed as below :

Series Business Intelligence – Tools & Theory

>>Chapter 1 : Business Intelligence an Introduction

>>Chapter 2 : Business Intelligence Essentials

>>Chapter 3 : Business Intelligence Types <You are here>

Continuing from my previous post on this series, If you have missed any link please visit link below

We are going to Cover the Following Points in this article

  • The Enterprise Business Intelligence
  • Information Workers

The Enterprise Business Intelligence

Enterprise Business Intelligence is an organisation wide process mainly concentrates on the gathering, investigation, distribution, and appropriate use of information for knowledgeable decision making and organisation- wide performance optimisation.

When BI is strictly incorporated into an organisation, data is constant in business procedures all through the organisation and BI encourages performances from the operational level all the system up to the planned level.

Various organisations begin off with a diplomatic BI project which is less significant in scope and more self-reliant. These kinds of BI projects are typically more opportunistic in character, they seek to check a detailed assumption or give insight to a particular problem. They also tend to be in reactionary, carried out to assess the impact of a circumstance or direction after the statement, concentrating on the examination of chronological information by an expert or using a specific tool. Because of these features, the data supplied by BI projects is regularly non-adaptive and frequently becomes more of a submissive action, only raised or looked at when the requirement or problem occurs again.

When BI is executed to data originated from a particular industry method or purpose, stakeholders have a chance to operate the BI procedures which are executed and by structuring them straight into the process itself. This is habitually called as Operational Business Intelligence (Operational BI).

Operational BI facilitates to increase process effectiveness by:

· Collecting effective data quickly.

· Evaluating it against the derived functional factors.

· Sending the information to operational managers.

This helps the operational managers to react rapidly to feedback, regulate their business unit’s performances, and alter business capital to increase operational outcomes.

The inadequacy of Operational BI is that it is characteristically concerned with a particular operational purpose limited within a single business component through business components along the various business procedures that cover the organisation is still not accomplished. That is where the Enterprise BI arrives.

An Enterprise BI scheme essentially modifies the way an organisation expects and makes conclusions. It appears in more strong and superior quality information, supplying significant insight into sideways business procedures, converting them from ordinary and inaccessible to information- rich and integrated.

Enterprise BI is one of the key aspects to stay forward in today’s market. Though, achievement no longer means building up the information. Relatively, victory today is attained by knowing how to efficiently make use and administer this information.

The most significant factor in gathering enterprise business intelligence is output. Till of late, the only means to accumulate quality intelligence was to continually examine the numerous information resources. It also includes trade publications in search of appropriate information with regards to clients, competitors, developments and market situations. The savings of resources required gathering enterprise business intelligence was extremely high, and there was no guarantee that the exploration would be complete.

Even if suitable capitals were owed, the complexity in effectively processing applicable information was enormous and there was no assurance that important pieces of information would discover its way into the hands of each person in the organisation that was required to observe them.

Information Workers

Currently information workers are the persons who are appreciated for their capability to understand information within a detailed subject matter. They will regularly enhance themselves by knowing the subject in a better way via focused examination, plan, and improvement. They use investigation talents to derive problems and to discover proper resolutions. Motivated by their proficiency and insight, they work to fix those problems, in an attempt to manipulate company assessments, priorities, and policies.

Information workers are involved in variety of information technology tasks, but also among experts like trainers, legal representatives, designers, doctors, nurses, engineers, and scientists. As industries enhance their beliefs on information technology, the various fields in which information workers must function has extended considerably.

Whenever the word Information Worker is used, this is not just another name for Knowledge Worker. Information Worker has the classification of three grades of workers with various information and technology custom features.

They are:

1. The knowledge worker

2. A knowledge worker is the one who perform tasks of developing al well as utilising knowledge. Also they involve in tasks of planning, attaining, searching, evaluating, categorising, accumulating, programming, and collecting business information to those who work at using the knowledge so produced.

3. The knowledge worker:

Works with facts and handles teams.

Will be able to plan and develop processes and structures, support teamwork, and generate workspace atmospheres.

Needs to generate, consume, convert and examine data.

Works in a formless, free-form technique, maybe beginning with a group of thoughts which are worked together and assembled into a new document/information/structure/industry process.

Examples of this type of worker contain middle or senior managers, consultants, and marketing executives.

4. The structured task worker

The structured task worker has tasks other than what the knowledge workers perform. The structured task worker:

  • Works only with data and information, not facts.
  • Generate and consume, but don’t alter or handle information
  • Requires being able to recover the facts rapidly; produce documents;
  • revise, inscribe and process information.
  • Based on some information, this class of Information Worker comprise of
  • 80% of the customer base in almost all the organisations.

Examples of this type of user comprise bank clerk, call centre executives, nurse, and people in manager roles: Shop Manager, Bank Manager, and Nursing Supervisor.

5. The data entry worker

Data entry workers are the people who are expected to be quick typists, capable to read longhand and typewritten documents, and must be perfect in programming, and other command functions.

The data entry worker:

  • Translates some form of data into a computer program.
  • Translates health information, or updating of web pages, particularly websites that offer products.
  • Summarises data into intelligent formats which is understandable.
  • This type of user typically works in some kind of directorial, clerical or receptionist role.

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